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Contact Fingerprinting


There are several ways to contact the Fingerprinting Unit at TEA.

By Email:

Fingerprinting issues You have a question or issue with fingerprinting

Fees & Refunds- You have a question or issue with a payment, refund or returned check with regard to fingerprinting fees

Name Change Request:

To submit a change or correction of name, gender or date of birth please email the required documents along with a daytime phone number.

  1. Current state drivers license or state ID
  2. Last four digits of social security number
  3. Previous name
  4. Out-of-Country educators who do not hold a state issued drivers license may submit a copy of a current passport
  5. A current email address and valid daytime phone number

Please scan documents and email to:

Or Mail to:
5th Floor
1701 North Congress Ave
Austin, TX 78701

Please allow 7 to 10 business days for processing.

By Telephone:

Monday - Friday, 8:00 am - 5:00 pm Central Time
(512) 936-8400 local

Phone Options:
Option 1 - Office Information
Option 2 - Educator Certification
Option 3 - Fingerprinting
Option 4 - Educator Preparation
Option 5 - Legal
Option 6 - Investigations

By Mail:

Texas Education Agency
Educator Certification, Standards and Investigations
1701 North Congress Ave
WBT 5-100
Austin, TX 78701-1494

Mail Payments to:
PO Box 13717
Austin, TX 78711-3717

Physical Location:

Directions to TEA

Page last modified on 7/30/2014 01:17:23 PM.