There are several ways to contact the Fingerprinting Unit at TEA.
By Email:
Fingerprinting issues You have a question or issue with fingerprinting other than a name change
Fees & Refunds- You have a question or issue with a payment, refund or returned check with regard to fingerprinting fees
Name Change Request:
To submit a change or correction of name, gender or date of birth please fax or mail the required documents along with a daytime phone number.
- Copy of your Social Security Card
Texas Drivers License or State ID
If changing a first name you must also submit a copy of your birth certificate or court name change document
Out-of-Country educators who do not hold a social security card may submit a copy of a current passport
A current email address and valid daytime phone number
Documents may be faxed to 512-936-8277
Or Mailed:
TEA-CRT
5th Floor
1701 North Congress Ave
Austin, TX 78701.
Please allow 7 to 10 business days for processing November through March
Please allow 15 to 20 business days for processing April through October
By Telephone:
Monday - Friday, 8:00 am - 5:00 pm Central Time
(512) 936-8400 local
Phone Options:
Option 1 - Office Information
Option 2 - Educator Certification
Option 3 - Fingerprinting
Option 4 - Educator Preparation
Option 5 - Legal
Option 6 - Investigations
By Mail:
Texas Education Agency
Educator Certification, Standards and Investigations
1701 North Congress Ave
WBT 5-100
Austin, TX 78701-1494
Mail Payments to:
TEA-CRT
PO Box 13717
Austin, TX 78711-3717
Physical Location:
Directions to TEA