Form to Request Investigation of Special Education
If you believe that special education requirements have not
been followed by a public agency, including the Texas Education Agency (TEA),
you have the right to file a special education complaint.
form below has been designed for you to request a complaint investigation. You
may choose not to use the form to request a complaint investigation; however,
all required information on the form must be included in your written request
to TEA. Requests for complaint investigations must be signed and sent to the
following address. Complaints must be hand delivered, mailed or faxed to TEA. TEA cannot accept special education complaints by email.
Texas Education Agency
Division of Federal and
State Education Policy
1701 North Congress Avenue
Fax (512) 463-9560
Some requested information on the
special education form is optional and may be completed at the complainant's
has been developed to ensure you submit all required information in order for
TEA to investigate your special education complaint.
Whether you use this
form or write your own letter, you are required by law to send a copy of your
complaint to the public agency against whom the complaint is filed.
A complaint investigation and mediation can be requested at the same time. If
you request a complaint investigation and a due process hearing on the same
issues, your complaint investigation request will remain on hold until the due
process hearing has ended.
If you need assistance in writing your
complaint, you may call TEA at (512) 463-9414 or leave a message on the TEA
Parent Information Line at 1-800-252-9668. For Individuals who are Deaf or Hard
of Hearing, TTY Number: (512) 475-3540 or Relay Texas 7-1-1. Additional
information about dispute resolution can be found on TEA's website at Dispute
Instructions for the Complaint Investigation
There are five sections to the complaint form.
If you are requesting a complaint investigation for
one student, you are required to complete the "Student Information" section.
Provide the student's complete name, mailing address, phone numbers, and the
name of the school where the student attends or attended school. The name of
the student's school district and the student's date of birth are optional, but
are requested for identification purposes. If you are requesting a complaint
investigation for more than one student, skip "Student Information" section and
complete the rest of the form.
In the case of a homeless child or youth
(within the meaning of section 752 (2) of the McKinney-Vento Homeless
Assistance Act (42 U.S.C. 11434a(2)), provide available contact information for
the child and the name of the school the child is attending.
Two: Complainant Information
The complainant is the individual or
organization filing the complaint. The complainant may file as a third party on
behalf of students. The complainant must provide his/her complete name and
contact information. The requested optional information is useful for
determining whether the student's educational information can be disclosed to
the complainant under the Family Educational Rights and Privacy Act (FERPA).
Section Three: Complaint Information
The complaint must allege a
special education violation of the Individuals with Disabilities Education Act
(IDEA), its implementing regulations, Texas Education Code (TEC) and/or Texas
Administrative Code (TAC). The violation that is alleged must have occurred not
more than one year prior to the date the complaint is received at the TEA. The
complainant must describe, in detail, each act that is an alleged violation of
special education requirements in the IDEA, TEC, and/or TAC including when the
act occurred and any other events that are relevant to the allegation. For a
complaint investigation, the complainant should describe what documents would
be helpful for TEA to review. Finally, you must provide a proposal for
resolution of the allegation or to the problem.
Please note that the
special education complaints process cannot address concerns related to:
- personnel issues or assignments
- parental access to the campus
- or other local
matters of concern
These types of issues may be addressed at the
local level through the campus administration and/or through the district's
local grievance process.
Additionally, please note that the special
education complaints process also cannot address concerns related to:
- Section 504 determination or services
These types of issues may
be addressed through the U.S. Department of Education's Office for Civil
Rights, which can be reached at 214-661-9600. Additional information can be
found at the following URL: http://www2.ed.gov/about/offices/list/ocr/index.html
Finally, the special education complaints process cannot address
concerns related to abuse and/or neglect of students. Issues related to abuse
or neglect of students must be addressed to the Texas Department of Family and
Protective Services at 1-800-252-5400 or at the following URL: https://www.txabusehotline.org.
Section Four: Signature
By federal regulation, the complainant must
sign the request for complaint investigation.
Section Five: Notification
for Complaint Investigation
By federal regulation, the complainant must
send a copy of the request for complaint investigation to the public agency
against which the complaint is filed. Indicate to whom in the public agency the
copy of the complaint letter was sent and when the complaint letter was
Complaint Investigation Forms
Version | Spanish
This version of the form has been designed in Microsoft Word
for you complete offline, print, sign, and send to the TEA. The boxes on the
form will expand as you type.
If you require additional pages to document
numerous allegations you can use the following documents: additional
allegations (Engish).doc or additional
Version (PDF 37.51) | Spanish
Version (PDF 37.51)
This version of the form has been designed for
you to download, print, complete by hand, sign, and send to the TEA. If the
white space provided is not sufficient, attach your own pages.
are required by law to send a copy of the complaint to the public agency
against whom the complaint is filed.
Division of Federal and State Education
1701 North Congress Avenue | Austin, Texas 78701-1494
Telephone: 512.463.9414 | Fax: 512.463.9560
Parent Information Line: