Public Information Requests

 

Members of the media and the general public can submit an public information request for any Texas Education Agency (TEA) record that is subject to the Public Information Act (PIA). Information subject to the act includes any data that is collected, assembled, or maintained by or for the agency in connection with the transaction of official business.

Submitting a Request

Before you submit a Public Information Request, please check to see if the information you need is available on the TEA website or through one of the contacts listed in the Other Information Sources section below.

To submit a PIR, use TEA's Online Request Form, which sends requests directly to the designated PIR email address. Please be specific and concise. Include date ranges if possible. 

You can also contact the Public Information Office by mail, email, phone, or fax:

Public Information Office
Texas Education Agency
1701 N. Congress Avenue
Austin, TX 78701

E-mail: pir@tea.state.tx.us 
Phone: (512) 463-3464

Fax: (512) 463-9838  

Other General Information Sources

Members of the media should send general requests that are not formal public information requests to the Communications Division at teainfo@tea.state.tx.us or call that office at (512) 463-9000. 

GED requests should be sent to TEA's GED Division.

General Assistance and Inquiry questions can be emailed to GeneralInquiry@tea.state.tx.us

For complaints regarding failure to release public information please contact your local County or District Attorney at Travis County District Attorney, 314 W. 11th St., Austin, TX 78701, (512) 473-9400. You can also contact the Office of the Attorney General, Open Records Hotline, at (512) 478-6736 or toll-free at 1-877-673-6839. 

For complaints regarding overcharges, please contact the Office of the Attorney General at (512) 475-2497 or toll-free at 1-888-672-6787.

If you need special accommodations pursuant to the Americans With Disabilities Act (ADA), please contact our Public Information Office at (512) 463-9342.

Additional Resources

Tips for Making a Public Information Request (outside source)

Public Information Act Made Easy to Understand and FAQ (PDF, 481 KB)

Rights of Requestors and Agency Responsibilities under the Public Information Act (PDF, 28 KB)

Ley de Información Pública (PDF, 37 KB)

Confidential Information 

Some of our records contain confidential information and cannot be disclosed. Some examples are:

  • Information that may identify a student (unless you have a right of access)
  • Social Security Numbers of a living person
  • Credit reports, access codes, account numbers
  • Personal e-mail addresses of members of the public
  • Certain financial or medical information
  • Home addresses, phone numbers, and family member information of government   employees
  • Certain trade secret or proprietary information submitted by companies

Other information that may not be released includes, but is not limited to, the following:

  • Privileged attorney-client communications
  • Information relating to pending or anticipated litigation, audits, and investigations
  • Inter-agency communications consisting of advice, opinion, or recommendations on policy-making matters of the agency

Student Records 

Student record request require the submission of a consent form (Word, 95 KB), pursuant to the Family Educational Rights and Privacy Act.

There are certain types of information TEA does not maintain:

  • TEA does not have student diplomas
  • TEA does not have student transcripts
  • TEA does not have summer school or correspondence course attendance information

TEA does have:

  • Confirmation of Texas high school graduation
  • Student course information for Grades 9-12 and only for regular fall and spring semesters
  • A list of Texas high school courses student attended for regular fall and spring semesters

NOTE: Only student information from 1990-1991 to the present is available.

Page last modified on 7/2/2014 11:02:50 AM.