Frequently Asked Questions (FAQs)

 

 

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TREx Customer Support offers solutions through either the telephone, call (512) 463-7246 or email TREx@tea.state.tx.us .  Below are the different categories available in Frequently Asked Questions (FAQs) along with their solutions.  This page is updated as new issues/resolutions become available.

TREx Frequently Asked Questions (FAQs)

  

Common Problems and Solutions

 

 

Disabling the Pop-Up Blocker

.doc

.pdf

Entering New Required Ethnicity Codes in Skyward System

.doc

.pdf

Grayed-Out Upload Button

.doc

.pdf

New Federal Ethnicity and Race Requirements

.doc 

 .pdf 

Record Transcript Legend with Attachment

.doc

.pdf

Requesting Removal of a TREx Account

.doc 

 .pdf 

Resetting Passwords

.doc

.pdf

Withholding Student Records    

.doc

.pdf

General Information Categories

 

 

Campus Awarding Credit TREx

.doc 

.pdf 

Data Standards

.doc 

 .pdf 

General Information

.doc 

.pdf

Grading Scales/Transcript Legends

.doc 

.pdf 

High School Transcript

 .doc 

 .pdf

Multiple Campus/Districts

.doc 

 .pdf 

Private School Access

.doc 

.pdf

Process

 .doc

.pdf

Reports

.doc

 .pdf

Technical

.doc

.pdf

Validation Process

.doc 

.pdf 

Vendor Role

.doc

 .pdf 

Vendor

.doc

.pdf

 

 

 

 

 

 

 

 

Page last modified on 11/28/2011 11:45:11 AM.